iHire: Bridging the Gap between Employers and Qualified Talent

Steve Flook, President & CEO, iHireSteve Flook, President & CEO
The quest for qualified talent has become an uphill battle. With millions of job openings and a widening skills gap, employers are struggling to acquire and retain top talent. That hill is getting steeper, as millennials and Gen Zers—with new sets of wants, needs, and skills—explore the workforce in hopes of finding their dream career. Yet HR resources are not evolving fast enough to address the nuances of today’s competitive job market, putting pressure on busy hiring managers.

Embracing a candidate-centric approach to recruiting, Maryland-based iHire is helping businesses tackle these challenges by bridging the gap between employers and job seekers. “Our technology platform, comprising 56 industry-specific talent communities, connects employers with five-times more qualified talent whose resumes match their required skill sets,” said Steve Flook, iHire’s president and CEO. “It’s quality over quantity.”

However, iHire is much more than a job board or candidate database. The company provides an extensive portfolio of hiring tools and resources for employers and job seekers alike. For example, iHire’s flexible Job Slots allow employers to easily update and swap ads in and out, while Resume Search provides access to a database of millions of active and passive candidates—supporting employers’ immediate hiring needs and helping them build their talent pipelines.

One of iHire’s most popular tools is its Job Wrap workflow automation solution, which captures job ads from employers’ websites and automatically posts them to the appropriate iHire communities.
“The employer provides us with an XML feed or a career site URL, and we take care of the rest,” Flook noted. “Essentially, we eliminate the task of posting the same ad to numerous sites, one by one, and ensure the employer receives a pool of industry-focused candidates.”

For job seekers, iHire’s iMatch candidate matching solution uses advanced logic to aggregate job ads from across the web, assign them to the right iHire niche communities, and deliver relevant opportunities directly to candidates. The algorithm is always learning from candidates’ behavior and site activity, providing job seekers with the most pertinent employment leads. Other tools include iScore, which scores resumes against a job posting’s requirements, and Resume Review, which intuitively identifies common resume mistakes. Candidates can also work with iHire’s certified resume writers for even more personalized resume optimization.

Along with its sharp industry focus, iHire’s knack for innovation makes its solutions stand out in a competitive marketplace. “We apply design thinking to our solution development process, where we focus first on users’ challenges and determine how technology can address them,” Flook said. “Additionally, we use the Agile development methodology, allowing us to be iterative and collaborative in evolving our solutions. Because of this approach, we typically deliver five or six new features across our platform every month.”

Despite its technology prowess, iHire never loses sight of what matters most: the customer. The company offers live customer service and support—providing a human “touch” that users appreciate, according to Flook. This commitment to personalized service reflects iHire’s philosophy on today’s workforce, where technologies like AI are rendering many traditional jobs obsolete and leveling the playing field between small and large companies.

“Anyone can use technology to improve the way they do business, whether that involves simplifying talent acquisition or automating a task,” Flook concluded. “People are your most valuable asset, which is why finding, hiring and retaining talent is more important than ever. That makes what we do— connecting employers with qualified candidates—much more meaningful.”

iHire News

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FREMONT, CA: The job hunt and talent acquisition are uphill tasks for job seekers and talent acquisition teams respectively. The employers strive to acquire and retain top talent amid deluge of job applications and widening skill gaps. On the other hand, job seekers also explore various opportunities to find a workplace that can live up to their expectations. iHire helps businesses tackle these challenges by bridging the gap between employers and job seeker and as a part of its mission, the company has published its inaugural State of Online Recruiting report. Read More

iHire Promotes President Steve Flook to CEO

iHire—the Maryland-based recruitment technology provider—has announced the promotion of President Steve Flook to Chief Executive Officer. Flook will pilot prudent growth initiatives while continuing to steer the company's routine operations. Founder and former CEO will resume his responsibility as executive chair of iHire's Board of Directors. Read More

iHire Congratulates its Resume Writers on Earning Certified Master Resume Writer Credentials from Career Directors International

FREDERICK, MD: While the quest for qualified talent has become an uphill battle, iHire takes an opportunity to congratulate its Freddie Rohner and Natalie Winzer for bagging Certified Master Resume Writer (CMRW) title from Career Directors International (CDI). The master level certification from Career Directors International demanded Rohner and Winzer to manifest superior knowledge and expertise in contemporary resume development through an intensive examination of their professional writing. Read More

iHire Announces the 2019 Employer Branding Pulse Survey Results

In the competitive marketplace, it is imperative for organizations to adopt a robust employer branding strategy.

FREMONT, CA: The increase in post openings and the widening skill gap in the job market is a challenge for organizations seeking to acquire the best talent. The HR sector has been slow in adapting to the new generation of candidates. In this complex landscape, iHire is assisting organizations in bridging the gap between employers and job seekers.
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iHire Brings out Second Annual U.S. Job Industry Recap & Outlook Report

The report digs deeper into the insights from 33.2 million job postings from various talent communities and presents a few simple trends using 2018's data as a benchmark.

FREMONT, CA: With a review of the 2019 job market and predictions for 2020, iHire publishes the second annual edition of U.S. Job Industry Recap & Outlook Report. The report digs deeper into the insights from 33.2 million job postings from various talent communities and presents a few simple trends using 2018's data as a benchmark.
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iHire Launches Choice Employer Program to Promote Fair Recruitment

iHire launches its Choice Employer Program, a branding initiative that supports an industry-wide movement toward candidate-centric recruiting and promotes commitment to fair hiring, fast applications, and candidate communication.

FREMONT, CA: To support an industry-wide movement to encourage candidate-centric recruiting, iHire launched its branding initiative—Choice Employer program. By pledging to support fair hiring practices, quick application processes, and candidate communication, organizations that will recruit through iHire’s 56 industry-specific communities can enhance their reach, boost the employer brands, and easily attract qualified talents to their organizations.
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iHire Celebrates 20th Business Anniversary

FREDERICK, MARYLAND: iHire announces its 20th business anniversary, celebrating two decades of connecting employers with qualified job seekers. Since 1999, iHire has helped more than 64,600 organizations across the U.S. recruit more efficiently through an industry-focused approach to talent acquisition. iHire provides 56 industry-specific talent communities comprising 12.6 million career-driven candidates, along with a host of recruitment marketing solutions and services.

Founded by entrepreneur David MacFadyen in Angola, Indiana, iHire began as four websites geared toward recruiting construction, accounting, legal, and therapy professionals. Combining technology with personalized service, iHire expanded into new sectors while proving the value of industry-focused recruiting: quality over quantity of applicants. With candidates five times more likely to be qualified than those found on general job boards, iHire empowers employers to recruit faster, easier, and more cost effectively. At the same time, the company helps job seekers find meaningful employment in their desired industry.

“Our vision is to be the most effective industry-focused, candidate-centric recruitment solution available,” said Steve Flook, President and CEO, iHire. “We are proud to say that today we are achieving just that. These past few years have been filled with remarkable growth, thanks to our dedicated team, data-driven business approach, and deep understanding of employers’ and job seekers’ most pressing challenges.”

iHire serves employers and recruiters of all sizes with a suite of recruitment advertising, sourcing, and employer and talent branding solutions, including a searchable resume database of 3 million active and passive candidates. For job seekers, iHire uses advanced matching algorithms to deliver the most relevant career opportunities aggregated from 30,000 online sources by its job curation team. The company also offers job seekers intuitive resume building and scoring tools, customizable job alert emails, and job search management dashboards, as well as professional resume writing services.

In addition to marking 20 years in business, 2019 brought record revenue growth for iHire, an array of accolades and awards, and several new and expanded product offerings. For example, iHire recently introduced company profiles to help employers showcase their brands. The company also earned national recognition as a Great Place to Work-Certified™ employer, garnered two Alliance for Workplace Excellence (AWE) awards, and was named a Top 10 Recruitment Software Solution Provider by HR Tech Outlook for the second consecutive year.

“Congratulations to everyone who has helped iHire become who we are today,” said David MacFadyen, Founder and Executive Chair, iHire. “We have always drawn from our most valuable asset – our people – to stay two steps ahead of the latest HR technologies and recruiting trends. This allows us to best serve both employers and job seekers, no matter how the labor market changes. Thank you for a great 20 years!”

iHire commemorated its 20th anniversary with a two-day celebration at its Frederick, Maryland, headquarters, complete with dinner, dancing, a scavenger hunt, special guest speakers, and the premiere of a much-anticipated company video. The celebration – a complete surprise to Founder David MacFadyen – marked the first time in company history that both the Frederick and Angola offices came together under one roof.

iHire Survey: 64.2% of Small Businesses Struggle to Attract Qualified Talent

FREDERICK, MARYLAND: According to iHire’s latest survey, 64.2% of small businesses say they struggle to attract qualified talent – a trend that will continue into 2020, the recruitment marketing solution provider predicts. The results of iHire’s poll of 258 HR, hiring, recruiting, and staffing professionals from U.S. small businesses can be found in the following infographic:

Next to receiving too many unqualified applicants, survey participants cited a “low volume of applicants per job opening” (55.3%), “difficulty retaining employees/high turnover” (15.2%), and a “lack of budget/resources to support recruiting goals” (15.2%) as their biggest frustrations in the hiring process. Other commonly cited challenges involved difficulty recruiting passive job seekers (12.8%), inability to write compelling job ads (11.3%), and a lack of a strong employer brand that attracts candidates (9.3%).

“Although small businesses are thriving in the current economy, many of these companies are experiencing growing pains – especially when it comes to recruiting,” said Steve Flook, President and CEO, iHire. “To find qualified applicants amidst record-low unemployment rates, small businesses need to adopt new talent acquisition tactics in 2020. For these businesses to start the year off right, iHire recommends focusing on augmenting employer branding efforts, pipelining candidates to fill future roles quickly, and diversifying their recruiting toolboxes.”

iHire’s survey results echo a recent National Federation of Independent Business (NFIB) report: 25% of small business owners said “finding qualified labor” is their top business problem – it’s not just an HR issue. The same report notes an 18% increase in planned hiring to keep up with business growth.

Conducted in October 2019, iHire’s survey generated responses from 258 hiring professionals with U.S. companies comprising 500 or fewer employees. Respondents came from organizations across iHire’s 56 industry-focused talent communities and were asked to select all applicable responses to the question, “Which of the following do you consider to be your biggest challenges or frustrations as they relate to your role in the hiring/recruiting process?” To learn more about this survey, visit